ALM 환경 품질 개선을 중심으로 살펴본 Agile 방법론 적용 성공 사례 (4)

How? Deployment

Collaboration Center Map
User Guide : FAQ, Help, User Manual
Information : Notice, Software Magazine, Developer’s Sharing
Training Course : Basic User Practices, Advanced Workshop
Consulting & Assets : On-Site Support, Template, Checklist, Practices

How? Operation

User Support Process (Support Tracker)
Server/Storage/Software Operation Process (storage, software upgrade, etc.)
Reorganization Reflection Process (annual, Jan.)
Data Archiving Process (annual, every Feb.)
Backup/Restore Process (annual failure simulation training, occasional)
Failure Operation Process
Plugin Install/Upgrade Process
App. Install/Upgrade Process

How? Development

User / Group Management
•Active Directory based User Registration (User Register)
•User Group Management by Project Administrator (Project Group Manager)
•User Group Management by organization (Enterprise Group Manager)
•Display User Organization in Tracker

Customized Features
•Customized Header Service (Header Config)
•Customized Jira Gadget Plugins
•Large-scale XLM Data Export from Tracker/Collab (Data Service)
•Source Code – Issue Interface Service (Git Indexer)
•Source Code Status Dashboard(Repository-Dashboard/Collector)

자세히 보기